None at all. If you can send a text message, you can use Cliento. We've built it for people who are brilliant at running their business — not for people who love computers. No tutorials, no manuals, no YouTube videos needed. It just works.

For most local businesses, honestly yes — and in a lot of ways better. A good agency does great work but charges $2,000–$5,000 a month and takes weeks to turn things around. Cliento gives you the same results in 60 seconds, in plain English, in your voice — and you're in control the whole time. No waiting. No chasing. No jargon.

Absolutely not. Month-to-month, always. Cancel from your account in about 10 seconds. No exit fees, no minimum term, no "please call to cancel." The complete opposite of an agency retainer.

Any local business that needs to get more customers but doesn't have a marketing team. Cafés, restaurants, tradies, hair and beauty salons, gyms, retail shops, cleaning services, childcare centres, health clinics — if you have customers you need to reach, Cliento was built for you.

Always. Everything Cliento creates is yours to copy, edit however you like, or throw away and try again. Most people find it's good enough to use straight away — but you're always in control. Nothing goes live until you say so.

It's a simple list of all your customers — their name, phone number, when they last came in, and any notes you want to keep about them. The best part: tap one button on any customer and Cliento writes a personal message just for them — a friendly check-in, a "we miss you," a VIP offer, or a thank you. It uses your notes to make it feel personal, not like a mass text.

Every week Cliento scores your marketing out of 100 — based on what you've done in the app: website written, reviews handled, blog posts published, emails sent and more. Then it writes you a plain English report with your 3 most important priorities for that week, what's working, what needs attention, and one quick win you can do in under 15 minutes. Most people check it every Monday morning like a coffee.

Every Cliento member has a real website. When you mention a local member naturally in your next blog post — and they mention you in theirs — Google sees both businesses as locally trusted and boosts your rankings. Link building agencies charge $500–$2,000/month for this. In Cliento, we match you with complementary local businesses, write the mention for you so it sounds completely natural, and even draft the email to send them asking to do the same. Completely white-hat — Google actively rewards this kind of genuine local content.

All payments are handled securely by Paddle, one of the world's leading payment companies. We accept all major credit and debit cards. We never see or store your card details. Australian GST is taken care of automatically.

We offer a 30-day money-back guarantee on your first month. Just email support@cliento.com.au with the subject "Refund Request" and we'll sort it out within one business day — no questions asked. See our Refund Policy for the full details.